Post published:16/04/2024
Post category:Latest Member News
Reading time:4 mins read

Air bp launches myairbp, a new customer portal for general aviation customers which will streamline services so that Sterling card customers can manage all aspects of their Air bp account in one place, at any time, with one secure login.
Air bp welcomes customers and delegates to its stand which will include the Corsair e-motion electric aircraft and an opportunity to receive a complimentary gift.

Air bp, the international aviation fuel products and service supplier, is pleased to return to AERO Friedrichshafen, 17-20 April, Stand A5-305 as it launches its new customer portal for general aviation customers, myairbp. The portal will consolidate services, enabling Sterling card customers to easily check prices, order fuel, manage their Sterling cards and view their invoices and accounts all in one location. In addition to having an overview of what is due and when, customers can view taxes and fees; select their preferred unit of measure and currency; amend or cancel fuel release orders; and raise a query. myairbp can be used on any device.

Laszlo Filep, Continental Europe general aviation account manager, Air bp, said: “We’re delighted to be back at one of the world’s leading general aviation shows in its 30^th year and launch myairbp so that our customers can manage their Air bp account all on one platform. This enables a more customer friendly and highly efficient service. myairbp is continually being enhanced to improve the experience, so we encourage customers to let us know if they have any feedback.”

The Air bp team looks forward to meeting with customers and delegates at the event this week; they will be displaying the Corsair e-motion, electric aircraft owned by JH Aircraft GmbH which offers up to 2.5 hours of emission free flight time. Customers are invited to the Air bp stand for breakfast on Thursday and Friday. Existing Sterling card customers are invited to complete a short survey to receive an Air bp flight book, while a complimentary gift will be offered to delegates who watch a video about the benefits of using the Sterling card.

Left: Air bp fuels a customer’s aircraft at
Karlsruhe Baden-Baden Airport, Germany

Right: main myairbp screen
(photo credit, bp plc)

About Air bp

As the aviation division of bp, Air bp is one of the world’s leading suppliers of aviation fuel products and services. It has been investing in the aviation industry for more than 90 years to keep people flying safely around the world.

Its customers include commercial airlines, the military, business and private aircraft owners, airports and airfield operators. Air bp has a wide range of services to support its fuel offer including the design, build and operation of fuelling facilities, technical consultancy and training, solutions to potentially help customers with direct and indirect carbon emissions savings, the Sterling card for efficient general aviation refuelling and innovative digital platforms to increase efficiency and reduce risk.

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British Business and General Aviation Association

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Paul Cremer

My name is Paul Cremer, and this marks my 42nd year working within the business and general aviation industry. Over this time, I’ve had the privilege of overseeing a diverse array of sector activities, ranging from aircraft charter and management to air ambulance services, ground operations, air traffic control, airport management, technology implementation, and the outsourcing services I currently manage.

In my role focused on delivering advisory, technology, and outsourcing services to aviation customers, I handle a wide spectrum of responsibilities. This includes overseeing International Trip Support, Operations Control Centre Services (OCC), Continuing Airworthiness Management Service (CAMO), Airworthiness Reviews, ARC Services, Aircraft Delivery and Re-delivery Support Services, Maintenance Coordination Services including AOG, Tech Ops (Maintenance Control Centre), and managing myairops software products. As the Head of Aviation Delivery, I lead the customer-facing delivery of Technology & Outsourcing products and services for the market, drawing upon a wealth of knowledge, expertise, and industry connections within Gama Aviation’s Technology and Outsourcing Strategic Business Unit.

My journey into Business and General Aviation began during my teenage years while still in school. I was fortunate enough to be welcomed into the industry, starting at a flying club, and later working at the Air Traffic Services Unit at Blackbushe Airport. There, I maintained the ATC Movement Logs in the Control Tower during weekends, solidifying my passion for aviation. Upon completing my schooling, I seized opportunities at Fairoaks Airport, where I began as Ground Crew while pursuing my Aerodrome Flight Information Service Officer’s license. Advancements in my career led me to the role of Air Traffic Services Manager.

Since joining Gama Aviation in 1996, I’ve held various positions, including Operations Manager (Post Holder), Operations & Commercial Manager, Commercial Manager, Operations Delivery Manager, Head of Business Aviation Delivery, and currently, Head of Aviation Delivery. This role encompasses Gama Aviation Group’s Gama Aviation, myairops, and FlyerTech companies.

In 2023, I was honoured to be invited to serve as the Chair of the Operations Working Group for the British Business & General Aviation Association. This opportunity allows me to contribute to industry initiatives within BBGA’s membership of nearly 200 industry companies, focusing on challenges such as regulatory compliance, Air Services Agreements, technological advancements, workforce development, operational matters, and sustainability.

Marc Bailey

Marc Bailey has spent his entire career in aviation and has worked in most areas of Aviation Services with scheduled airlines, MRO’s, military contract support and latterly with associations, government, and its agencies.

Marc represents your position in Europe (even post Brexit) – as President of ECOGAS (European Council of General Aviation Support) which maintains a voice with EASA. All the major member states are represented on the ECOGAS board. With EASA restructuring its meetings with industry, ECOGAS is now well positioned to represent our position in all areas following industry partnerships with the European Independent Maintenance Group and with ARPAS the new drone and autonomous association.

Marc is chair of the UKASF (United Kingdom Airworthiness Strategic Forum) as part of an initiative to develop Aviation Services across all aviation activities. The UKASF pulls together airlines, MROs, Rotary, Drones, and commercial GA bodies to work with CAA and DfT. The objective is for industry to take the lead to drive strategic issues to benefit all parties. We are well positioned after four years to continue our good work and with the re-established role of Chief Surveyor in the CAA we have a good focal point to do this.

Marc chairs the CAA Finance and Services Forum which allows industry in the UK to discuss in the financial plans for the CAA and the value for money delivered by those funds paid by industry. This is a new and valuable new platform for all parties.

Under recent developments Marc has formed an alliance with, ARPAS, AOPA, BHA and BBGA so that we can strengthen our voice under a joint ‘GA 4 Biz’ banner. This alliance is working to do everything possible to represent the industry’s business interests with UK government and to help realise the Government’s desire to make UK General Aviation a Global Leader in a post Brexit environment. GA4Biz – GA4Biz

The next Generation initiatives with industry and government have continued to develop with the retention platform now evolving into the “Aviation Skills Recruitment Platform”. The platform now not only offers a vehicle for those offering and seeking posts in aviation, it also provides pathways with its TalentView portion seeking to provide pathways for new entrants into our sector. The recruitment platform is being further developed to include training opportunities across a wide range of providers, from government agencies through academic bodies. Getting our next generation activities right in the UK over the next couple of years is our single most important issue which we in aviation must grab with both hands. Marc is playing a central role to help develop many of these channels.

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