Please rest assured that your privacy remains top of our priorities and we will not knowingly compromise your data at any time. We will only use your personal data for legitimate BBGA business purposes that are in line with member interests.
How we use your information
This privacy notice tells you what to expect when the BBGA collects personal information. It applies to information we collect about:
Visitors to our websites
When someone visits www.bbga.aero we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. Your information will be processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website. If we do want to collect personally identifiable information through our website, we will be up front about this. We will make it clear when we collect personal information and will explain what we intend to do with it.
Use of cookies by the BBGA
You can read more about how we use cookies on our Cookies page.
Mailings
We use a third party provider, Sparkpost, to deliver our monthly e-newsletters and other mailings to workgroups and members. We gather statistics around email opening and clicks using industry standard technologies including clear gifs to help us monitor and improve our e-newsletter. For more information, please see Sparkpost’s Privacy Policy. (sparkpost is owned by Bird)
WordPress
Our site is hosted at Veda Consulting who also host our CRM database system. Your privacy is of utmost importance to us. We use a standard WordPress service to collect anonymous information about users’ activity on the site, for example the number of users viewing pages, to monitor and report on the effectiveness of the site and help us improve it. WordPress requires visitors that want to post a comment to enter a name and email address. For more information about how WordPress processes data, please see the WordPress Privacy Policy Here.
Civi CRM
We use Civi CRM to store member company and contact details. Veda Consulting host and support this for us. We use our CRM system to store information relating to mailings (see above), events, memberships and contact details.
Credit Card Details
Through our civicrm above, we use a third party payment processing gateway called Opayo key data (name, address) will be sent through to our 3rd party processor (opayo formerly known as sagepay). All credit card transactions are dealt with with by our processor gateway who are Level 1 PCI DSS compliant. We do not store credit card details on either our crm or our website.
Details of how credit card details are dealt with can be found in section 3.3 of the following Evalon Merchant Bank terms and conditions: Elavon Opayo Payment Gateway
Eventleaf
We use Eventleaf software for our event webpages and badge printing. Any personal data added to this is purely for the purposes of printing badges. Eventleaf’s privacy policy can be found here. Eventleaf’s Security Gude is available here.
As part of our event offering through eventleaf, we have an app which users can log into and message other attendees. We do not publicly promote our events through the eventleaf calendar.
People who email us
We use Transport Layer Security (TLS 1.2) to encrypt and protect email traffic in line with government. If your email service does not support TLS, you should be aware that any emails we send or receive may not be protected in transit.
We will also monitor any emails sent to us, including file attachments, for viruses or malicious software. Please be aware that you have a responsibility to ensure that any email you send is within the bounds of the law.
What will we do with the information you provide to us?
All of the information you provide during the membership application process will only be used for the purpose of progressing your application, or to fulfil legal or regulatory requirements if necessary.
We will not share any of the information you provide during the recruitment process with any third parties for marketing purposes or store any of your information outside of the European Economic Area. Your information will be held securely by us and/or our data processors whether the information is in electronic or physical format.
We will use the contact details you provide to us to contact you to progress your application.
What information do we ask for, and why?
We do not collect more information than we need to fulfil our stated purposes and will not retain it for longer than is necessary.
You don’t have to provide what we ask for but it might affect your membership application if you don’t.
Your rights
Under the Data Protection Act 1998, you have rights as an individual which you can exercise in relation to the information we hold about you.
You can read more about these rights here – https://ico.org.uk/for-the-public/
Links to other websites
This privacy notice does not cover the links within this site linking to other websites. We encourage you to read the privacy statements on the other websites you visit.
Changes to this privacy notice
We keep our privacy notice under regular review. We last updated this privacy notice on 13/010/2026.
How to contact us
If you want to request information about our privacy policy you can email us lindsey@bbga.aero or write to:
Lindsey Oliver
Directory General, BBGA c/o Gravita Oxford LLP, First Floor, Park Central, 40-41 Park End Street, Oxford OX1 1JD
