JSSI Welcomes Francisco Zozaya as New Latin America President and Senior Vice President, Business Development & Strategy

CHICAGO, Jan. 14, 2019 — Jet Support Services, Inc. (JSSI), the leading independent provider of maintenance support and financial services to the aviation industry, has appointed business aviation veteran Francisco Zozaya to the new role of president of JSSI Latin America. Zozaya will also serve as senior vice president, business development & strategy for JSSI corporate.

“I’ve had the pleasure of working with Francisco for many years. In his role at ALE he was a customer and partner to JSSI. I watched as he was instrumental in driving their business to new heights and know that he can help do the same for ours. He has a deep understanding of the business aviation industry as well as an exceptional reputation that goes well beyond Latin America. I am confident that Francisco’s work ethic, creativity, value system and leadership will have a significant impact on our success in Latin America and around the world. I could not be more excited to welcome him to the JSSI team,” commented Neil W. Book, president and CEO for JSSI.

Zozaya will lead all JSSI activities throughout Latin America as well as oversee the global JSSI Alliance Program and JSSI Marketplace. The JSSI Alliance Program was first introduced in 2013 and is a multi-tiered framework for working with qualified members to deliver greater value to current customers, while expanding JSSI’s reach and offerings to new customers.

Prior to joining JSSI, Zozaya spent more than a decade as pre-owned director for Aerolineas Ejecutivas (ALE), where he managed the pre-owned aircraft sales and acquisitions business unit. He established an extensive network within the global aviation broker and financial communities, and with OEMs and MROs, while facilitating key industry alliances for the largest business aviation company in Latin America. Zozaya graduated from Universidad Iberoamericana in Mexico City as an industrial engineer.

“This is a great opportunity to work with the very talented team of industry professionals at JSSI,” said Zozaya. “As a long-term business partner and customer of JSSI, I have observed the company’s unique position in the market for several years now. No matter what the aircraft or engine make and model, clients benefit from one point of contact and an unrivaled suite of technical and financial products and services.”

He added, “I have personally experienced the benefits of this service and have always been impressed by the high level of trust JSSI has established throughout the industry. There couldn’t be a more exciting time to join and apply my background to continue to enhance service and support for JSSI clients in Latin America and business partners globally.”

About Jet Support Services, Inc.

For 30 years, Jet Support Services, Inc. (JSSI), has been the leading independent provider of maintenance programs to the aviation industry, covering virtually all makes and models of aircraft, engines, and APUs. JSSI provides its customers with comprehensive, flexible and affordable financial programs and tools for managing the often unpredictable costs of operating and maintaining business and commercial jets, turboprops and helicopters. As the creator of the revolutionary Tip-to-Tail^® Program, JSSI is the only single source provider of this trademarked service. JSSI serves customers globally and manages maintenance services through its worldwide infrastructure of certified technical advisors.

Other JSSI Services:

JSSI Parts gives clients the advantage of JSSI buying power and expertise as one of the largest purchasers of parts and maintenance services in the aviation industry.
Jet Engine Leasing offers engine and APU leasing solutions. JSSI owns several rental assets for hard-to-locate platforms and can source rental assets for almost anything that flies.
JSSI Advisory Services utilizes JSSI’s technical expertise and global network to inspect aircraft, perform ASA-certified appraisals, assist with maintenance cost planning, manage maintenance events, and provide insurance claims management.JSSI’s dedicated Asset Monitoring Platform (AMP), is available to aviation lenders as a tool to assist in the mitigation of risk and the management of financed aircraft.
Conklin & de Decker is a leader in aviation research, consulting and education. The mission of Conklin & de Decker is to enable the general aviation industry to make more informed decisions when dealing with the purchase, operation and disposition of aircraft by furnishing objective and impartial information.

For more information, visit jetsupport.com.

Contact Information

Marj Rose, MarketLift

+1 214.862.8992

mrose@market-lift.com

Tom Morton, JSSI

+1 312.644.8779

tmorton@jetsupport.com

Paul Cremer

My name is Paul Cremer, and this marks my 42nd year working within the business and general aviation industry. Over this time, I’ve had the privilege of overseeing a diverse array of sector activities, ranging from aircraft charter and management to air ambulance services, ground operations, air traffic control, airport management, technology implementation, and the outsourcing services I currently manage.

In my role focused on delivering advisory, technology, and outsourcing services to aviation customers, I handle a wide spectrum of responsibilities. This includes overseeing International Trip Support, Operations Control Centre Services (OCC), Continuing Airworthiness Management Service (CAMO), Airworthiness Reviews, ARC Services, Aircraft Delivery and Re-delivery Support Services, Maintenance Coordination Services including AOG, Tech Ops (Maintenance Control Centre), and managing myairops software products. As the Head of Aviation Delivery, I lead the customer-facing delivery of Technology & Outsourcing products and services for the market, drawing upon a wealth of knowledge, expertise, and industry connections within Gama Aviation’s Technology and Outsourcing Strategic Business Unit.

My journey into Business and General Aviation began during my teenage years while still in school. I was fortunate enough to be welcomed into the industry, starting at a flying club, and later working at the Air Traffic Services Unit at Blackbushe Airport. There, I maintained the ATC Movement Logs in the Control Tower during weekends, solidifying my passion for aviation. Upon completing my schooling, I seized opportunities at Fairoaks Airport, where I began as Ground Crew while pursuing my Aerodrome Flight Information Service Officer’s license. Advancements in my career led me to the role of Air Traffic Services Manager.

Since joining Gama Aviation in 1996, I’ve held various positions, including Operations Manager (Post Holder), Operations & Commercial Manager, Commercial Manager, Operations Delivery Manager, Head of Business Aviation Delivery, and currently, Head of Aviation Delivery. This role encompasses Gama Aviation Group’s Gama Aviation, myairops, and FlyerTech companies.

In 2023, I was honoured to be invited to serve as the Chair of the Operations Working Group for the British Business & General Aviation Association. This opportunity allows me to contribute to industry initiatives within BBGA’s membership of nearly 200 industry companies, focusing on challenges such as regulatory compliance, Air Services Agreements, technological advancements, workforce development, operational matters, and sustainability.

Marc Bailey

Marc Bailey has spent his entire career in aviation and has worked in most areas of Aviation Services with scheduled airlines, MRO’s, military contract support and latterly with associations, government, and its agencies.

Marc represents your position in Europe (even post Brexit) – as President of ECOGAS (European Council of General Aviation Support) which maintains a voice with EASA. All the major member states are represented on the ECOGAS board. With EASA restructuring its meetings with industry, ECOGAS is now well positioned to represent our position in all areas following industry partnerships with the European Independent Maintenance Group and with ARPAS the new drone and autonomous association.

Marc is chair of the UKASF (United Kingdom Airworthiness Strategic Forum) as part of an initiative to develop Aviation Services across all aviation activities. The UKASF pulls together airlines, MROs, Rotary, Drones, and commercial GA bodies to work with CAA and DfT. The objective is for industry to take the lead to drive strategic issues to benefit all parties. We are well positioned after four years to continue our good work and with the re-established role of Chief Surveyor in the CAA we have a good focal point to do this.

Marc chairs the CAA Finance and Services Forum which allows industry in the UK to discuss in the financial plans for the CAA and the value for money delivered by those funds paid by industry. This is a new and valuable new platform for all parties.

Under recent developments Marc has formed an alliance with, ARPAS, AOPA, BHA and BBGA so that we can strengthen our voice under a joint ‘GA 4 Biz’ banner. This alliance is working to do everything possible to represent the industry’s business interests with UK government and to help realise the Government’s desire to make UK General Aviation a Global Leader in a post Brexit environment. GA4Biz – GA4Biz

The next Generation initiatives with industry and government have continued to develop with the retention platform now evolving into the “Aviation Skills Recruitment Platform”. The platform now not only offers a vehicle for those offering and seeking posts in aviation, it also provides pathways with its TalentView portion seeking to provide pathways for new entrants into our sector. The recruitment platform is being further developed to include training opportunities across a wide range of providers, from government agencies through academic bodies. Getting our next generation activities right in the UK over the next couple of years is our single most important issue which we in aviation must grab with both hands. Marc is playing a central role to help develop many of these channels.

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