Recent upgrades to Gogo’s satellite-based Galileo system has increased available speed and coverage, making it attractive to Duncan Aviation’s customers whether they travel domestically or worldwide.

LINCOLN, NEB. — Over the last several years, Duncan Aviation’s customers have been embracing the nearly global coverage for in-flight connectivity made possible by satellite-based systems. Recent upgrades to these systems have increased available speed and coverage, making it attractive to Duncan Aviation’s customers whether they travel domestically or worldwide.

Gogo, a decades’ long provider of terrestrial-based and GEO satellite in-flight connectivity systems, is now offering a LEO satellite-based system via the Eutelsat OneWeb network—the Gogo Galileo HDX/FDX. For just as many years, Duncan Aviation’s skilled technicians at all three of the company’s main facilities and more than two dozen Satellite shops have installed hundreds of Gogo connectivity systems for our customers.

One of our customers, Director of Aviation Alfredo Fagel, manages a CL605. Duncan Aviation’s facility in Lincoln, Nebraska, recently installed the Gogo Galileo in the CL605. Fagel has been extremely pleased with the performance of the Gogo system.

“From day one, the Gogo Galileo system has exceeded our expectations. The installation was seamless, the performance has been exceptionally reliable, and the higher speed vs. our previous terrestrial-based legacy system has made a dramatic difference on board our Challenger 605,” said Fagel. “In our operation, dependability is everything, and our new Galileo system has delivered exactly that. We couldn’t be more pleased with the results and look forward to relying on it for years to come”

He was also impressed by the way the technicians at Duncan Aviation handled the stress of installing a relatively new system.

“Installing a system that is new to our industry can be stressful, but Duncan Aviation’s team members made sure we had daily updates and made sure we understood every detail of the process from start-to-finish,” said Fagel.

Duncan Aviation is pleased to offer its customers a LEO Satellite-based Gogo connectivity system, and the company has access to STCs covering the installation of the system and antenna. Visit the Gogo link to see whether an STC is available for your make/model: (https://www.gogoair.com/solutions/leo-satellite/stcs).

Owner/operators of US-based aircraft can rest easy knowing all of these STCs have FAA approval, and for our non-US-based customers, several have European Union Aviation Safety Agency (EASA), Transport Canada Civil Aviation (TCCA), and the National Civil Aviation Agency of Brazil (ANAC) approval or are awaiting those approvals.

If you have any questions regarding this Gogo Galileo HDX system, the STCs, or scheduling for installation, please contact one of Duncan Aviation’s Avionics Sales Representatives (https://linklock.titanhq.com/analyse?url=https%3A%2F%2FDuncanAviation.aero%2Fservices%2Favionics-installation%2Fcontacts&data=eJxFjM0KwjAQhJ-muVmaVqOXHAIqHjwXr9ttsJF0V7Jpn99YEGEOw_x8aE171MZ7OOlDo9Voh-EJNfjEarbGXW7dvX_0DnolNnIK9YsnEqZq34wLIRCsAXJgqpFnlWwCnMDHUv9Bi51yfkvVuaq9Fp23o_sdv5uSik9rQC_FFiZTQNkFkgwxbruSI1MGzPIBe6Y-1g).

If you’re interested in having the system installed at one of Duncan Aviation’s Satellite shops throughout the country, please contact Regional Satellite Avionics Sales Managers: Mark Winter +1 402.470.4670, Dennis Kruse +1 402.479.4288, or Brent Hudecek +1 402.470.5636.

Using the Eutelsat One Web’s enterprise-grade Low-Earth-Orbit (LEO) satellite network, Gogo Galileo HDX will deliver low variability and consistent performance on routes around the world. The HDX delivers fast, low-latency connections, and because of its compact design, it is often a relatively quick upgrade if your aircraft is already equipped with any Gogo AVANCE system (L3, L5, LX5, and SCS). However, the actual downtime will depend on the equipment and configuration currently in the aircraft.

About Duncan Aviation

Duncan Aviation is an aircraft service provider supporting the aviation needs of business aircraft operators, government agencies, and other aircraft service providers. Services include major and minor airframe inspections and maintenance, engine maintenance and overhauls, major retrofits for cabin and flight deck avionics systems, full paint and interior refurbishment, and preowned aircraft sales and acquisitions. Duncan Aviation also has international aircraft components solutions experts available 24/7/365 who can handle any aircraft system issue with immediate exchanges, rotables, loaners or avionics/instrument/accessory repairs and overhauls. Complete service facilities are located in Battle Creek, Michigan; Lincoln, Nebraska; and Provo, Utah. Duncan Aviation also has dozens of support facilities strategically located throughout the United States to provide customers with scheduled regional support and avionics installations and fast worldwide support for avionics, engine and airframe Aircraft On Ground (AOG) situations. Visit www.DuncanAviation.aero for more information.

Paul Cremer

My name is Paul Cremer, and this marks my 42nd year working within the business and general aviation industry. Over this time, I’ve had the privilege of overseeing a diverse array of sector activities, ranging from aircraft charter and management to air ambulance services, ground operations, air traffic control, airport management, technology implementation, and the outsourcing services I currently manage.

In my role focused on delivering advisory, technology, and outsourcing services to aviation customers, I handle a wide spectrum of responsibilities. This includes overseeing International Trip Support, Operations Control Centre Services (OCC), Continuing Airworthiness Management Service (CAMO), Airworthiness Reviews, ARC Services, Aircraft Delivery and Re-delivery Support Services, Maintenance Coordination Services including AOG, Tech Ops (Maintenance Control Centre), and managing myairops software products. As the Head of Aviation Delivery, I lead the customer-facing delivery of Technology & Outsourcing products and services for the market, drawing upon a wealth of knowledge, expertise, and industry connections within Gama Aviation’s Technology and Outsourcing Strategic Business Unit.

My journey into Business and General Aviation began during my teenage years while still in school. I was fortunate enough to be welcomed into the industry, starting at a flying club, and later working at the Air Traffic Services Unit at Blackbushe Airport. There, I maintained the ATC Movement Logs in the Control Tower during weekends, solidifying my passion for aviation. Upon completing my schooling, I seized opportunities at Fairoaks Airport, where I began as Ground Crew while pursuing my Aerodrome Flight Information Service Officer’s license. Advancements in my career led me to the role of Air Traffic Services Manager.

Since joining Gama Aviation in 1996, I’ve held various positions, including Operations Manager (Post Holder), Operations & Commercial Manager, Commercial Manager, Operations Delivery Manager, Head of Business Aviation Delivery, and currently, Head of Aviation Delivery. This role encompasses Gama Aviation Group’s Gama Aviation, myairops, and FlyerTech companies.

In 2023, I was honoured to be invited to serve as the Chair of the Operations Working Group for the British Business & General Aviation Association. This opportunity allows me to contribute to industry initiatives within BBGA’s membership of nearly 200 industry companies, focusing on challenges such as regulatory compliance, Air Services Agreements, technological advancements, workforce development, operational matters, and sustainability.

Marc Bailey

Marc Bailey has spent his career in aviation and has worked in most areas of our industry with scheduled airlines, MRO’s, military contract support and latterly with associations, government, and its agencies.

Marc currently represents your position in Europe (even post Brexit) – as President of ECOGAS (European Council of General Aviation Support) which maintains a voice with EASA. All the major member states are represented on the ECOGAS board. With EASA restructuring its meetings with industry, ECOGAS is now well positioned to represent our position in all areas following industry partnerships with the European Continued Airworthiness Group and with the Association for Remotely Piloted Aviation Services (ARPAS). 

Marc is chair of the UKASF (United Kingdom Airworthiness Strategic Forum) as part of an initiative to develop Aviation Services across all aviation activities.  The UKASF pulls together airlines, MROs, Rotary, Drones, and commercial GA bodies to work with CAA and DfT. The objective is for industry to take the lead to drive strategic issues to benefit all parties. We are well positioned after six years to continue our good work for industry. With the re-established role of Chief Surveyor in the CAA we have a good focal point to undertake this work with the regulator including regular discussions and a full industry day with the CAA each year.

Marc chairs the CAA Finance and Services Forum, which allows industry in the UK to discuss the financial plans for the CAA and look closely at the services being delivered to industry. This is a new and valuable new platform for all parties.

Marc has formed an alliance with, ARPAS, AOPA, BHA and BBGA so that we can strengthen our voice under a joint ‘GA 4 Biz’ banner. This alliance is working to do everything possible to represent the industry’s business interests with UK government and to help realise the Government’s desire to make UK General Aviation a Global Leader in a post Brexit environment. 

The next Generation initiatives with industry and government have continued to develop with the retention platform now evolving into the “Aviation Skills Recruitment Platform” .  The platform now not only offers a vehicle for those offering and seeking posts in aviation, it also provides pathways with its TalentView portion seeking to provide pathways for new entrants into our sector. 

The recruitment platform is being further developed to include training opportunities across a wide range of providers, from government agencies through academic bodies. Getting our next generation activities right in the UK over the next couple of years is our single most important issue which we in aviation must grab with both hands. Moving into 2026 we are seeking to further develop the pathways to enter aviation, and this effort is being supported with development of multimedia platforms with the organisation Metaverse. This multimedia approach is being developed so that it is more relatable to the next generation of people wishing to join aviation in a myriad of roles.

In the role of President (honorary) Marc can support the BBGA in many aspects and continue to ensure that we retain the right connections across industry, with regulators in the UK, regulators in the EU and wherever possible help hold government and its departments to account using normal channels, and where necessary utilise All Party-Political Groups for aviation.

BBGA Universal Aviation 2026 Golf Tournament

Join BBGA

British Business and General Aviation Association

Join BBGA

British Business and General Aviation Association

James Carroll

Alison Chambers

Paul Cremer

Jason Hayward

James Moreton

James Hardie

Aoife O’Sullivan

Alex Durand

Marc Bailey

Sarah Towerzey

Heather Gordon

Lindsey Oliver