MONTREAL – 24 June 2026 – The International Business Aviation Council (IBAC) recently conducted its annual International Standard for Business Aircraft Handling (IS-BAH™) Standards Board meeting virtually last month. The outcomes include a new Chair and Vice Chair of the Standards Board, new members, plans for updates to the standard, and development of additional guidance materials.

IBAC welcomes Benjamin Hammond, Vice President of FBO services, Pentastar Aviation, as the new IS-BAH Standards Board Chair, and Jennifer Van Winkle, Marketing and Quality Manager, Sundt Air, as the new Vice Chair. IBAC thanks Lou Sorrentino, CEO, AvMASSI, for his years of service as IS-BAH Board Chair and his engaging support for the IS-BAH program and its registered organizations.

Terry Yeomans, IS-BAH Programme Director, said, “The Standards Board continues to be represented by active professionals from around the world in the ground handling service provider sector, demonstrating these are truly industry-driven standards. I am very grateful for Lou Sorrentino’s dedication as Chair over the past few years and truly appreciate his commitment to our IS-BAH mission.”

Yeomans added, “Congratulations to Ben Hammond, our new Chair, and to Jennifer Van Winkle’s as the new vice chair. We look forward to working closely with them and thank them for their leadership, expertise, and passion for ground handling safety. Also, a big welcome to the new members who have joined the board and thank you to the returning members. They are all voluntarily participating in and sharing their valuable time and expertise for the future of IS-BAH.”

The IS-BAH Standards Board has delegated responsibility for the content of the Standard by the IBAC Governing Board. Suggested improvements are received throughout the year from industry users and from upcoming changes identified by IBAC within the International Civil Aviation Organization (ICAO) Standards and Recommended Practices (SARPs). The updates to the IS-BAH 2027 will be released next month.

The IS-BAH Programme has registered more than 360 unique locations globally since its inception in 2014 and is designed to enhance the safety and efficiency of business and general aviation Ground Handling Service Providers (GHSPs). IS-BAH is internationally recognized as the only ground-handling standard for business aviation included in ICAO’s Global Aviation Safety Plan (GASP) for 2026-2028 and recognized by the ICAO Council. As a voluntary programme, IS-BAH is the first industry standard to bring the SMS concept to ground handling and will enable handlers to conform to the ICAO SMS framework.

The 2026-2027 IS-BAH Standards Board Members include:
Chair, Benjamin Hammond – Pentastar Aviation
Vice Chair, Jennifer Van Winkle – Sundt Air

Lou Sorrentino – AvMASSi – member, former Chair
Kevin Donnelly – Jet Aviation
Paul Kraft – Tastefully Yours/DaVinci Training
Jose Rubinho – United Aviation Services
Phil Bartle – Signature Aviation
Rick Hooper – Vista Jet
Troy Hyberger – Duncan Aviation
Whitney Schultz – Modern Aviation
Dawit Lemma – Krimson Aviation

Observers:
Joseph Azzaz – Aeroport du Golfe de St Tropez
Chris Barrow – Hong Kong Business Aviation Centre
Allison Markey – 30W Aviation – Former Chair
Laura Samm – Signature Aviation

About International Business Aviation Council (IBAC)
IBAC represents the interests of business aviation worldwide. IBAC is a non-profit, international trade association with official observer status at the International Civil Aviation Organization, the UN Specialized Agency for aviation matters, in Montreal, Canada. IBAC promotes and manages the industry-leading standards for best safety practices through its International Standard for Business Aircraft Operations (IS-BAOTM); International Standard for Business Aviation Handling (IS-BAHTM); Safety Management Tool Kit; SMS eLearning training; and Crew Card. In partnership with CTX, the IBAC Carbon Credit Exchange provides the business aviation community with a reliable resource for real-time offsetting to reduce its carbon footprint. More details at www.ibac.org

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Media contact
Marj Rose, IBAC Communications – comms@ibac.org

Paul Cremer

My name is Paul Cremer, and this marks my 42nd year working within the business and general aviation industry. Over this time, I’ve had the privilege of overseeing a diverse array of sector activities, ranging from aircraft charter and management to air ambulance services, ground operations, air traffic control, airport management, technology implementation, and the outsourcing services I currently manage.

In my role focused on delivering advisory, technology, and outsourcing services to aviation customers, I handle a wide spectrum of responsibilities. This includes overseeing International Trip Support, Operations Control Centre Services (OCC), Continuing Airworthiness Management Service (CAMO), Airworthiness Reviews, ARC Services, Aircraft Delivery and Re-delivery Support Services, Maintenance Coordination Services including AOG, Tech Ops (Maintenance Control Centre), and managing myairops software products. As the Head of Aviation Delivery, I lead the customer-facing delivery of Technology & Outsourcing products and services for the market, drawing upon a wealth of knowledge, expertise, and industry connections within Gama Aviation’s Technology and Outsourcing Strategic Business Unit.

My journey into Business and General Aviation began during my teenage years while still in school. I was fortunate enough to be welcomed into the industry, starting at a flying club, and later working at the Air Traffic Services Unit at Blackbushe Airport. There, I maintained the ATC Movement Logs in the Control Tower during weekends, solidifying my passion for aviation. Upon completing my schooling, I seized opportunities at Fairoaks Airport, where I began as Ground Crew while pursuing my Aerodrome Flight Information Service Officer’s license. Advancements in my career led me to the role of Air Traffic Services Manager.

Since joining Gama Aviation in 1996, I’ve held various positions, including Operations Manager (Post Holder), Operations & Commercial Manager, Commercial Manager, Operations Delivery Manager, Head of Business Aviation Delivery, and currently, Head of Aviation Delivery. This role encompasses Gama Aviation Group’s Gama Aviation, myairops, and FlyerTech companies.

In 2023, I was honoured to be invited to serve as the Chair of the Operations Working Group for the British Business & General Aviation Association. This opportunity allows me to contribute to industry initiatives within BBGA’s membership of nearly 200 industry companies, focusing on challenges such as regulatory compliance, Air Services Agreements, technological advancements, workforce development, operational matters, and sustainability.

Marc Bailey

Marc Bailey has spent his career in aviation and has worked in most areas of our industry with scheduled airlines, MRO’s, military contract support and latterly with associations, government, and its agencies.

Marc currently represents your position in Europe (even post Brexit) – as President of ECOGAS (European Council of General Aviation Support) which maintains a voice with EASA. All the major member states are represented on the ECOGAS board. With EASA restructuring its meetings with industry, ECOGAS is now well positioned to represent our position in all areas following industry partnerships with the European Continued Airworthiness Group and with the Association for Remotely Piloted Aviation Services (ARPAS). 

Marc is chair of the UKASF (United Kingdom Airworthiness Strategic Forum) as part of an initiative to develop Aviation Services across all aviation activities.  The UKASF pulls together airlines, MROs, Rotary, Drones, and commercial GA bodies to work with CAA and DfT. The objective is for industry to take the lead to drive strategic issues to benefit all parties. We are well positioned after six years to continue our good work for industry. With the re-established role of Chief Surveyor in the CAA we have a good focal point to undertake this work with the regulator including regular discussions and a full industry day with the CAA each year.

Marc chairs the CAA Finance and Services Forum, which allows industry in the UK to discuss the financial plans for the CAA and look closely at the services being delivered to industry. This is a new and valuable new platform for all parties.

Marc has formed an alliance with, ARPAS, AOPA, BHA and BBGA so that we can strengthen our voice under a joint ‘GA 4 Biz’ banner. This alliance is working to do everything possible to represent the industry’s business interests with UK government and to help realise the Government’s desire to make UK General Aviation a Global Leader in a post Brexit environment. 

The next Generation initiatives with industry and government have continued to develop with the retention platform now evolving into the “Aviation Skills Recruitment Platform” .  The platform now not only offers a vehicle for those offering and seeking posts in aviation, it also provides pathways with its TalentView portion seeking to provide pathways for new entrants into our sector. 

The recruitment platform is being further developed to include training opportunities across a wide range of providers, from government agencies through academic bodies. Getting our next generation activities right in the UK over the next couple of years is our single most important issue which we in aviation must grab with both hands. Moving into 2026 we are seeking to further develop the pathways to enter aviation, and this effort is being supported with development of multimedia platforms with the organisation Metaverse. This multimedia approach is being developed so that it is more relatable to the next generation of people wishing to join aviation in a myriad of roles.

In the role of President (honorary) Marc can support the BBGA in many aspects and continue to ensure that we retain the right connections across industry, with regulators in the UK, regulators in the EU and wherever possible help hold government and its departments to account using normal channels, and where necessary utilise All Party-Political Groups for aviation.

BBGA House of Commons Reception

BBGA Universal Aviation 2026 Golf Tournament

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James Carroll

Alison Chambers

Paul Cremer

Jason Hayward

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Aoife O’Sullivan

Alex Durand

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Sarah Towerzey

Heather Gordon

Lindsey Oliver