“We can’t wait to welcome you back” says London City Airport in new passenger video

London City has today released a new video to welcome back and support passengers as they resume travelling through the airport this summer.

Momentum is building at the airport with the restart of more international flights and destinations for the summer holiday season. The release of the new passenger video comes on the back of the airport’s busiest week of the year, with over 15,000 passengers travelling through London City, a 35% increase on the previous week.

As demand returns and travel restrictions ease, London City will provide connections to 24 domestic and European destinations in August, with home-based carrier BA City Flyer offering flights to popular summer holiday destinations including the Greek Islands, Balearics, and the Côte d’Azur, direct from London’s most central airport.

Robert Sinclair, Chief Executive of London City Airport said:

“After the year we’ve all had, passengers are keen for a well-deserved getaway this summer and we can’t wait to welcome them back.

London City Airport is offering flights to 24 domestic and European destinations this summer from the heart of London, enabling passengers to visit friends and family, take domestic staycations, or to enjoy outstanding global travel experiences once again.

We understand travelling internationally has changed for the time being, but we’re taking steps to support our passengers. We have been working hard to maintain the fast, convenient, and friendly airport experience for which London City is renowned, and our testing centre and internationally-recognised health measures are enabling safe and speedy journeys for passengers as they resume travelling.”

Passengers will benefit from the airport’s convenient location, rapid transit, and world-class customer service, which has been aided by the upgrade of the airport’s E-Gates to provide a stress-free and fully digital experience at the UK border.

The health and safety of passengers and staff remains paramount, with the airport asking passengers to continue to wear face coverings and to respect others by maintaining a safe distance where possible.

In addition, the airport’s onsite Covid-19 testing facility, located next to the terminal and delivered in partnership with Collinson, allows passengers to book the full range of Covid-19 tests for key international markets prior to departure or on arrival.

Passengers can also use the airport’s dedicated online travel portal to inform their and support their travel choices this summer, from booking flights to understanding the testing and entry requirements for all destinations served by the airport.

The video can be viewed here: https://www.youtube.chttps://www.youtube.com/watch?v=TcY16tQRR0A

Further information for passengers is available at: https://www.londoncityairport.com/safe-careful-speedy-journeys

**Ends**

Notes to Editors:

Passengers can search and book flights to all LCY destinations worldwide at https://londoncityairport.netflights.com. Netflights is an ABTA member and all holidays are ATOL protected.
The airport’s travel portal can be accessed at: https://travel.londoncityairport.com
Further information on the airport’s in-terminal testing facility can be found at: https://www.londoncityairport.com/test
Destinations served by the airport include Edinburgh, Glasgow, Belfast City, Frankfurt, Dusseldorf, Jersey, Guernsey, Gibraltar, Malaga, Ibiza, Palma, Mahon, Florence, Nice, Skiathos, and Mykonos with British Airways CityFlyer (BACF), Amsterdam with KLM, Vilnius with LOT Polish Airlines, Dundee with Loganair, and Luxembourg with LuxAir.
BA City Flyer will restart flights to Berlin, Bergerac, and Faro next week, and launch its news route to Split on 5 August.
A comprehensive set of health measures are in place at London City Airport to create a safe and Covid-secure environment for passengers and staff, including:
- An enhanced cleaning regime, including a long-life anti-microbial surface treatment used throughout the airport
- Staff using PPE including face masks, visors and gloves
- Touch-free hand sanitiser stations
- One-way systems and clear signage and floor markings to help maintain social distancing
- Perspex screens at key points around the airport such as terminal check-in desks
- Non-contact, automatic temperature checking technology
- Advance crowd monitoring to identify and manage busy areas, using CrowdVision technology

London City remains one of the few UK airports to have been approved as Covid-secure by the CAA and Public Health England in line with the ICAO’s CART Take-Off guidelines on safely restarting international air travel.
The airport was awarded with the Global Health Accreditation Standard by the Airports Council International (ACI) in October 2020.
London City Airport was recognised as one of the best airports in Europe for customer experience in the 2020 Airport Service Quality (ASQ) Awards and was the highest-scoring UK airport in the CAA’s passenger survey in June 2021.

	David Leach Head of Corporate Affairs 07701 388093 David.Leach@londoncityairport.com www.londoncityairport.com

Paul Cremer

My name is Paul Cremer, and this marks my 42nd year working within the business and general aviation industry. Over this time, I’ve had the privilege of overseeing a diverse array of sector activities, ranging from aircraft charter and management to air ambulance services, ground operations, air traffic control, airport management, technology implementation, and the outsourcing services I currently manage.

In my role focused on delivering advisory, technology, and outsourcing services to aviation customers, I handle a wide spectrum of responsibilities. This includes overseeing International Trip Support, Operations Control Centre Services (OCC), Continuing Airworthiness Management Service (CAMO), Airworthiness Reviews, ARC Services, Aircraft Delivery and Re-delivery Support Services, Maintenance Coordination Services including AOG, Tech Ops (Maintenance Control Centre), and managing myairops software products. As the Head of Aviation Delivery, I lead the customer-facing delivery of Technology & Outsourcing products and services for the market, drawing upon a wealth of knowledge, expertise, and industry connections within Gama Aviation’s Technology and Outsourcing Strategic Business Unit.

My journey into Business and General Aviation began during my teenage years while still in school. I was fortunate enough to be welcomed into the industry, starting at a flying club, and later working at the Air Traffic Services Unit at Blackbushe Airport. There, I maintained the ATC Movement Logs in the Control Tower during weekends, solidifying my passion for aviation. Upon completing my schooling, I seized opportunities at Fairoaks Airport, where I began as Ground Crew while pursuing my Aerodrome Flight Information Service Officer’s license. Advancements in my career led me to the role of Air Traffic Services Manager.

Since joining Gama Aviation in 1996, I’ve held various positions, including Operations Manager (Post Holder), Operations & Commercial Manager, Commercial Manager, Operations Delivery Manager, Head of Business Aviation Delivery, and currently, Head of Aviation Delivery. This role encompasses Gama Aviation Group’s Gama Aviation, myairops, and FlyerTech companies.

In 2023, I was honoured to be invited to serve as the Chair of the Operations Working Group for the British Business & General Aviation Association. This opportunity allows me to contribute to industry initiatives within BBGA’s membership of nearly 200 industry companies, focusing on challenges such as regulatory compliance, Air Services Agreements, technological advancements, workforce development, operational matters, and sustainability.

Marc Bailey

Marc Bailey has spent his entire career in aviation and has worked in most areas of Aviation Services with scheduled airlines, MRO’s, military contract support and latterly with associations, government, and its agencies.

Marc represents your position in Europe (even post Brexit) – as President of ECOGAS (European Council of General Aviation Support) which maintains a voice with EASA. All the major member states are represented on the ECOGAS board. With EASA restructuring its meetings with industry, ECOGAS is now well positioned to represent our position in all areas following industry partnerships with the European Independent Maintenance Group and with ARPAS the new drone and autonomous association.

Marc is chair of the UKASF (United Kingdom Airworthiness Strategic Forum) as part of an initiative to develop Aviation Services across all aviation activities. The UKASF pulls together airlines, MROs, Rotary, Drones, and commercial GA bodies to work with CAA and DfT. The objective is for industry to take the lead to drive strategic issues to benefit all parties. We are well positioned after four years to continue our good work and with the re-established role of Chief Surveyor in the CAA we have a good focal point to do this.

Marc chairs the CAA Finance and Services Forum which allows industry in the UK to discuss in the financial plans for the CAA and the value for money delivered by those funds paid by industry. This is a new and valuable new platform for all parties.

Under recent developments Marc has formed an alliance with, ARPAS, AOPA, BHA and BBGA so that we can strengthen our voice under a joint ‘GA 4 Biz’ banner. This alliance is working to do everything possible to represent the industry’s business interests with UK government and to help realise the Government’s desire to make UK General Aviation a Global Leader in a post Brexit environment. GA4Biz – GA4Biz

The next Generation initiatives with industry and government have continued to develop with the retention platform now evolving into the “Aviation Skills Recruitment Platform”. The platform now not only offers a vehicle for those offering and seeking posts in aviation, it also provides pathways with its TalentView portion seeking to provide pathways for new entrants into our sector. The recruitment platform is being further developed to include training opportunities across a wide range of providers, from government agencies through academic bodies. Getting our next generation activities right in the UK over the next couple of years is our single most important issue which we in aviation must grab with both hands. Marc is playing a central role to help develop many of these channels.

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