Post published:13/05/2021
Post category:Latest Member News
Reading time:3 mins read

Athens (May 12, 2021) – In advance of what is projected to be a busy peak Mediterranean summer travel season, Universal Aviation, the worldwide ground support division of Universal Weather and Aviation, Inc., announced it is expanding its presence in the Mediterranean with the opening of Universal Aviation Greece – Mykonos (JMK/LGMK).
Universal Aviation Greece – Mykonos officially began operations on May 7, 2021, with local dedicated Universal Aviation staff directly supporting operators coming to the islands.
“Mykonos is one of the most popular summer destinations in the Mediterranean and this is going
to be a peak season like we’ve never seen. Historically, Mykonos can be a challenging destination due to the difficulty in obtaining slots and then coordinating parking for the aircraft off the island,” said Yiannis Arkoulis, Managing Director, Universal Aviation Greece. “With the additional challenges due to COVID, new operating protocols, and the pent-up demand this peak
season will bring, we thought it was important to add our own dedicated people on the island to assist with those challenges. We will now be able to better support our customers with the ability to react rapidly on-site when opportunities like open slots become available, as well as coordinating heli transfers, yacht rendezvous, VVIP concierge requests and specialized on/off
airport logistics.”
Universal Aviation Greece – Mykonos is the network’s second in Greece, joining its 24/7 Athens
headquarters, which has been in operation since 1993 and provides supervisory ground support to all of Greece.
With its expansion to Mykonos, Universal Aviation is the only handler with its own people on Mykonos entirely dedicated to business aviation and with a global network backing it up, including a 24/7 ops center capable of coordinating full coverage throughout Greece. “From our headquarters in Athens, we coordinate with our agents all over Greece to provide parking solutions, match slots and permits between Mykonos and other Greek airports used for aircraft positioning. This ensures we are providing a seamless solution for missions both to
Mykonos and elsewhere in Greece, reducing the risk of errors from handoffs,” said Dimitra Kiriakopoulou, Director, Ops & Customer Care.

For more information on this location, visit Universal Aviation Mykonos online.

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Paul Cremer

My name is Paul Cremer, and this marks my 42nd year working within the business and general aviation industry. Over this time, I’ve had the privilege of overseeing a diverse array of sector activities, ranging from aircraft charter and management to air ambulance services, ground operations, air traffic control, airport management, technology implementation, and the outsourcing services I currently manage.

In my role focused on delivering advisory, technology, and outsourcing services to aviation customers, I handle a wide spectrum of responsibilities. This includes overseeing International Trip Support, Operations Control Centre Services (OCC), Continuing Airworthiness Management Service (CAMO), Airworthiness Reviews, ARC Services, Aircraft Delivery and Re-delivery Support Services, Maintenance Coordination Services including AOG, Tech Ops (Maintenance Control Centre), and managing myairops software products. As the Head of Aviation Delivery, I lead the customer-facing delivery of Technology & Outsourcing products and services for the market, drawing upon a wealth of knowledge, expertise, and industry connections within Gama Aviation’s Technology and Outsourcing Strategic Business Unit.

My journey into Business and General Aviation began during my teenage years while still in school. I was fortunate enough to be welcomed into the industry, starting at a flying club, and later working at the Air Traffic Services Unit at Blackbushe Airport. There, I maintained the ATC Movement Logs in the Control Tower during weekends, solidifying my passion for aviation. Upon completing my schooling, I seized opportunities at Fairoaks Airport, where I began as Ground Crew while pursuing my Aerodrome Flight Information Service Officer’s license. Advancements in my career led me to the role of Air Traffic Services Manager.

Since joining Gama Aviation in 1996, I’ve held various positions, including Operations Manager (Post Holder), Operations & Commercial Manager, Commercial Manager, Operations Delivery Manager, Head of Business Aviation Delivery, and currently, Head of Aviation Delivery. This role encompasses Gama Aviation Group’s Gama Aviation, myairops, and FlyerTech companies.

In 2023, I was honoured to be invited to serve as the Chair of the Operations Working Group for the British Business & General Aviation Association. This opportunity allows me to contribute to industry initiatives within BBGA’s membership of nearly 200 industry companies, focusing on challenges such as regulatory compliance, Air Services Agreements, technological advancements, workforce development, operational matters, and sustainability.

Marc Bailey

Marc Bailey has spent his entire career in aviation and has worked in most areas of Aviation Services with scheduled airlines, MRO’s, military contract support and latterly with associations, government, and its agencies.

Marc represents your position in Europe (even post Brexit) – as President of ECOGAS (European Council of General Aviation Support) which maintains a voice with EASA. All the major member states are represented on the ECOGAS board. With EASA restructuring its meetings with industry, ECOGAS is now well positioned to represent our position in all areas following industry partnerships with the European Independent Maintenance Group and with ARPAS the new drone and autonomous association.

Marc is chair of the UKASF (United Kingdom Airworthiness Strategic Forum) as part of an initiative to develop Aviation Services across all aviation activities. The UKASF pulls together airlines, MROs, Rotary, Drones, and commercial GA bodies to work with CAA and DfT. The objective is for industry to take the lead to drive strategic issues to benefit all parties. We are well positioned after four years to continue our good work and with the re-established role of Chief Surveyor in the CAA we have a good focal point to do this.

Marc chairs the CAA Finance and Services Forum which allows industry in the UK to discuss in the financial plans for the CAA and the value for money delivered by those funds paid by industry. This is a new and valuable new platform for all parties.

Under recent developments Marc has formed an alliance with, ARPAS, AOPA, BHA and BBGA so that we can strengthen our voice under a joint ‘GA 4 Biz’ banner. This alliance is working to do everything possible to represent the industry’s business interests with UK government and to help realise the Government’s desire to make UK General Aviation a Global Leader in a post Brexit environment. GA4Biz – GA4Biz

The next Generation initiatives with industry and government have continued to develop with the retention platform now evolving into the “Aviation Skills Recruitment Platform”. The platform now not only offers a vehicle for those offering and seeking posts in aviation, it also provides pathways with its TalentView portion seeking to provide pathways for new entrants into our sector. The recruitment platform is being further developed to include training opportunities across a wide range of providers, from government agencies through academic bodies. Getting our next generation activities right in the UK over the next couple of years is our single most important issue which we in aviation must grab with both hands. Marc is playing a central role to help develop many of these channels.

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